When you decide to buy a wood-fired hot tub to liven up family and friends gatherings in your garden or add value to your holiday letting, you need to know if there are any responsibilities on your side regarding its delivery.
Yes, there are a few, but important ones. While we take the best care bringing it intact to your front door, you will need to make some arrangements to carry the hot tub to the sweet spot in your garden.
How Gardenvity ensures safe and reliable delivery of a hot tub
We leave no possibility to accidentally scratch the Thermowood exterior or any other parts of the hot tub. Each Gardenvity wooden hot tub gets carefully wrapped up with foam and protective plastic film.
What delivery arrangements will you have to take care of?
There is some preparation for you to do while planning for Gardenvity hot tub delivery:
1. Ensure access for a delivery vehicle to your driveway
We deliver Gardenvity wooden hot tubs with a curtain side van to the client’s front yard. It is possible that the vehicle will block road traffic for a short time needed to unload the cargo.
2. Arrange 4-5 helpful adults or a forklift to carry the hot tub to a designated spot.
We leave no possibility to accidentally scratch the Thermowood exterior or any other parts of the hot tub. Each Gardenvity wooden hot tub gets carefully wrapped up with foam and protective plastic film.
We place it on a side on a 47.2×31.5inch (1200x800mm) Euro pallet, which is used as a stable base and facilitates fork lifting the unit if needed.
Each product has a list of delivery related technical information on Gardenvity website, including its weight, dimensions, etc. for you to analyze and prepare accordingly.
3. Arrange a crane if you need to lift the hot tub over a terraced house roof to your garden.
In case a hot tub needs to be brought to the backyard of a terraced house, a crane will be needed to lift the cargo over the house roof, so you would need to make necessary arrangements.
If you have any questions or concerns, do not hesitate to contact Gardenvity customer service, and we’ll be glad to assist you.
The day your wooden hot tub will finally make it to your garden will probably be marked with excitement. When you’re prepared, all delivery works will be handled smoothly. And then you’ll be ready to enjoy all the pleasures the hot tub will bring to your life!